Privacy Policy – MediChord Ltd

Last updated: 8 April 2025

MediChord Ltd (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect your information when you use our website www.medichord.co.uk

1. Who We Are

MediChord Ltd is a UK-registered consultancy company providing strategic advisory services in music healthtech.

Company Number: 16328210

Registered Office: 16 Blackfriars Street, Manchester, M3 5BQ

Contact: gordon@medichord.co.uk

2. What Data We Collect

We may collect and process the following data:

Name and contact details (e.g. via contact forms or email)

Email address (e.g. newsletter or mailing list signup)

Website usage data via cookies and analytics tools

Communication preferences or survey responses

3. How We Use Your Data

We use your information to:

Respond to your enquiries or contact requests

Send occasional updates or newsletters (if you opt-in)

Improve our website and services

Ensure compliance with legal or regulatory requirements

4. Legal Basis for Processing

We process personal data based on:

Your consent (e.g. marketing emails)

Our legitimate interests (e.g. improving services or responding to contact requests)

Legal obligations (e.g. maintaining business records)

5. How We Store Your Data

Your data is stored securely and only accessed by authorised personnel. We take appropriate measures to prevent unauthorised access, disclosure, or loss.

6. Third-Party Services

We may use third-party tools (e.g. Google Analytics, email marketing platforms) to help us understand user behaviour or communicate with you. These services may collect anonymised usage data.

We do not sell or rent your personal information to any third parties.

7. Your Rights

Under the UK GDPR, you have the right to:

Access the personal data we hold about you

Request correction or deletion of your data

Withdraw consent at any time (e.g. unsubscribe from emails)

Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us at gordon@medichord.co.uk

8. Cookie Policy

We use cookies and similar technologies to improve your experience on our website. Cookies are small files stored on your device that help us:

Understand how users interact with the site (analytics)

Improve website performance and content

Remember user preferences

Types of Cookies We Use:

Essential cookies – Necessary for the website to function

Analytics cookies – Help us understand how visitors use the site

Functional cookies – Remember user settings or preferences

You will be asked to accept or reject cookies when you first visit the site. You can also manage or delete cookies in your browser settings at any time.

For more details, please contact us at gordon@medichord.co.uk

9. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on this page.